Not happy with your accident claim lawyers?
“We were injured in a road traffic accident. Our insurers referred us to their chosen solicitors to deal with a compensation claim. Several months down the line we are not happy with the service we are getting and the way our claim is being pursued”.
“Can we change solicitors?”
Short answer – yes you can. You can change solicitors at any time and turn things around. Read on to find out how……
With insurers’ chosen solicitors you find you are not dealing with a qualified professional; you never get to meet anyone face to face; whenever you call you can’t speak to anyone; there is never one person handling your claim; every time you contact the organisation you speak to someone different; you wonder if they truly understand how the accident has affected you or your family; you do not have confidence in the process or in the way your claim is being pursued. You do not have to accept this level of service. You deserve a professional service, and it is available, here on your doorstep.
At Parnalls our Litigation Team runs an effective and professional Accident Claims Service where you can be assured of the best results. Contact us about your situation and we will handle the transfer of papers and instructions for you, quickly and simply. You will not need to do anything.
Initially you will be allocated a qualified Lawyer to handle your Claim. Your Lawyer will remain responsible for your Claim and will communicate with you throughout so you know who you are dealing with. You will meet your Lawyer face to face both at the outset of your Claim and throughout the Claim. Your lawyer will communicate with you by telephone, email or post, whatever suits you and your circumstances. Your Lawyer will talk to you in depth about how the accident has affected you, about your injuries, about your medical treatment, about your expenses and losses, about how the accident has affected your work, your home life, your hobbies and leisure activities and how it has affected those close to you. Every detail is important to us, and all this information affects your Compensation. And you can transfer your Claim to us at any time, whether your Claim has been running for one month, two years or longer. At any time you have the right to change solicitors, and even if your Claim has progressed a long way down the line, we can bring progressive and positive action to what has already been done and we can significantly increase your final Compensation sum.
So if you find yourself in this situation – frustrated with lawyers too far away to visit, seemingly too busy to speak to you on the telephone, never with the same individual acting for you, possibly not even properly qualified – call us. We can turn this situation around for you. You will not regret it.
KATHERINE FLASHMAN KITSON CELEBRATING 25 YEARS AS A DIRECTOR OF PARNALLS
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